- Who is GOPACS?
The Dutch grid operators collaborate in the Grid Operators Platform for Congestion Solutions, known as GOPACS B.V. (hereinafter: GOPACS). The grid operators of the electricity network in the Netherlands have the legal responsibility to ensure that there is enough energy supply at the right time and place. GOPACS is an important step in reducing capacity shortages (congestion) in the electricity grid, thereby contributing to maintaining the reliability and affordability of the Dutch electricity network.
When you visit this website, GOPACS may process your data. This may involve data you have entered through questionnaires or elsewhere on the website. As part of this processing, GOPACS ensures and respects your privacy, including compliance with the General Data Protection Regulation (GDPR).
Since the protection of your personal data is very important to us, we want to inform you about the processing of your personal data through this privacy statement. The privacy statement for our website is regularly reviewed and updated when necessary. The latest version of our privacy statement is always available on this website.
If you have any questions about our privacy statement, please contact us at info@www.gopacs.eu.
- Processing of Personal Data
We process personal data on our website. Personal data is information that can identify a natural person, either directly, such as a first and last name, or indirectly, by combining multiple pieces of information, such as a first name and a phone number.
The specific personal data we process on our website depends on the service you use, such as the contact form or newsletter. These processing activities are explained in the following sections. In all cases, we process a minimal amount of personal data via our cookies. More information about how we use cookies can be found in the next section.
- Cookies
When you visit our website, small text files (so-called cookies) may be placed in your browser. Cookies allow us to remember your personal settings when you revisit our website. We use necessary cookies and cookies for displaying external content.
3.1 Necessary Cookies
The GOPACS website uses necessary cookies to remember your website and cookie preferences. These cookies remember the choices you have made regarding whether to allow certain website functionalities and cookies for your next visit. Specifically, the following cookies are used:
3.2 Cookies for External Content
On our website, we are responsible for the content of cookies placed by our own site. For external cookies, such as those from Clicky and YouTube, we refer to the privacy statement of the relevant provider. If you give consent for the use of external content integrated into our website, your personal data will automatically be shared with third-party websites. This happens only if you have activated the relevant cookie and explicitly consented to it. Specifically, the following cookies and providers are involved:
- If you use our contact form
Depending on the fields of the contact form, you may provide the following personal data to us: first name, last name, landline/mobile phone number, email address, and other information related to the contact and correspondence.
- Source of your data
We receive your personal data directly from you. GOPACS does not receive or purchase personal data from third parties for the use of the website.
- Basis for processing your personal data
We process your personal data in accordance with the General Data Protection Regulation (GDPR). For necessary cookies, we collect your personal data based on legitimate interest as described in Article 6, Section 1, letter f) of the GDPR. If you consent, we collect your personal data according to Article 6, Section 1, letter a) of the GDPR. This occurs when:
- You consent to the use of non-essential cookies;
- You contact us via email or contact form.
- Who has access to your personal data?
Our employees have access to your data as necessary to achieve the above-mentioned purposes.
We use external service providers to process your personal data for our business goals and communication. These are primarily IT and network providers, email processors, providers for file/data destruction, archiving, as well as agencies/service providers for supporting our (business) communications. These service providers are subject to strict contractual agreements, such as non-disclosure agreements, data protection statements, and contracts.
If you consent to cookies for external content, your personal data may be transferred to providers as described above.
- Your rights as a data subject
The General Data Protection Regulation (GDPR) gives you several privacy rights. To exercise your rights as a data subject, please contact us at privacy@www.gopacs.eu. To exercise your rights as a data subject, we may ask you to identify yourself before we respond to your request. As a data subject under the GDPR, you have the following rights:
- Right to access your data (Article 16), and if your data is incorrect or incomplete, you can request it to be corrected or supplemented;
- Under certain legal conditions, you have the right to have your data deleted (Article 17), the right to restrict processing (Article 18), the right to data portability (Article 20), and the right to object (Article 21);
- You have the right to file a complaint with a supervisory authority (Article 77). In the Netherlands, this can be done at the Autoriteit Persoonsgegevens, Bezuidenhoutseweg 30, 2594 AV THE HAGUE.
- You can withdraw your consent for the processing of your personal data at any time and request the deletion of your processed personal data. Even if you withdraw your consent, processing of your personal data remains lawful up until the point of withdrawal. Your personal data can only be deleted if there is no other legal basis for processing your personal data. If you wish to withdraw your consent, you can submit your request via info@gopacs.eu.
Updates to the privacy statement
To keep the privacy statement up to date, GOPACS will adjust it as necessary. Therefore, please regularly read this privacy statement.
Version: April 2022
